Return and Refund Policy
1. Subscription Cancellation
Our WhatsApp API services are subscription-based. You have the option to cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle. We do not provide refunds for the remaining days of the subscription.
2. Billing Disputes
If you believe there has been a billing error or dispute related to our services, please contact our customer service team immediately. We will investigate the issue and work to resolve it as quickly as possible.
3. Service Quality and Performance
We are committed to providing high-quality WhatsApp API services. If you experience any issues with the performance or quality of our services, please contact our support team for assistance. We will work to address the issue promptly and ensure that you receive the service you expect.
4. Refund Policy
As WhatsApp API services are delivered in real-time and digitally, we do not offer refunds for services that have already been provided and used. Refunds are considered only in the following scenarios:
- Duplicate Charges: If you have been charged for the same service multiple times, we will refund the duplicate charges.
- Service Disruption: In the event of a significant and prolonged service disruption that is our responsibility, we may provide a prorated refund for the affected period.
5. Contact Us
If you have any questions or concerns about our return and refund policy for WhatsApp API services, please contact us at ragsotechnologies@gmail.com. We are here to assist you and provide the best possible customer experience.
6. Changes to this Policy
We reserve the right to modify this return and refund policy at any time. Any changes will be posted on our website, and the updated policy will apply to all customers for subsequent transactions.
